Privacy Policy
Effective date: June 17, 2026
This Privacy Policy explains how EmoPulse collects, uses, shares, and protects information when you use the EmoPulse mobile app, website, and related services.
Contact
For privacy questions, account questions, or data deletion requests, contact us at [email protected].
Information We Collect
Account Information
- Email address.
- Avatar name or display name.
- Password credentials stored securely by the backend.
Optional Profile Information
You may choose to add optional profile information such as phone number, city, state, ZIP code, birthdate, and social profile links such as Facebook, Instagram, or TikTok.
Avatar and Profile Images
If you choose to upload or capture an avatar/profile image, EmoPulse may collect and store an image selected from your photo library or a camera photo you choose to take.
App Activity
We collect app activity needed to operate EmoPulse, including challenge participation, predictions or responses, Coins activity, leaderboard activity, results history, transaction/activity history, and related gameplay records.
Feedback and Support
We may collect feedback form submissions and support or bug report emails you send to us.
Technical Data
We may collect device, app, and network diagnostics, logs, and other technical data needed to operate, secure, troubleshoot, and improve EmoPulse.
How We Use Information
- Create and manage accounts.
- Authenticate users and protect account access.
- Send password reset emails.
- Provide challenge and gameplay features.
- Track Coins, leaderboards, results, and activity history.
- Let users manage profile and avatar information.
- Provide support and respond to feedback or bug reports.
- Improve app quality, reliability, safety, and performance.
- Prevent abuse, unauthorized access, fraud, or service misuse.
Service Providers and Third Parties
We may use service providers to operate and improve EmoPulse, including backend/API hosting, avatar/image hosting or storage, Postmark for password reset emails, Apple TestFlight and App Store services, and analytics, crash reporting, logging, or monitoring tools if used.
Data Sharing
We do not sell personal data. We may share information with service providers only as needed to operate, secure, support, and improve EmoPulse. We may also disclose information if required by law or when necessary to protect users, EmoPulse, or service integrity.
Data Retention and Deletion
We retain account, profile, gameplay, support, and technical data as needed to operate the service, comply with legal obligations, resolve disputes, prevent abuse, and improve EmoPulse. Users may request account deletion or data deletion by contacting [email protected].
Account Deletion and Data Deletion
Users can request deletion of their EmoPulse account and can request deletion of personal data associated with their account.
To request account deletion or data deletion, email [email protected]. Please include the email address or avatar name tied to your EmoPulse account so we can locate and verify the request.
EmoPulse will process deletion requests as required by applicable law. Some limited records may be retained where required for security, fraud prevention, legal compliance, or transaction/history integrity.
You can also visit our Delete Account page for deletion request instructions.
Children and Age
EmoPulse is intended for users 13 and older. EmoPulse is not directed to children under 13. If you believe a child under 13 has provided personal information, contact us at [email protected].
Security
We use HTTPS in transit and reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed 100% secure.
Your Rights and Choices
For privacy, deletion, or account questions, contact [email protected]. We may need to verify your request before acting on it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when this policy was last updated.